SMART PAY

FIXED RATE AND LEVEL PAYMENTS

Smart Pay is a payment program in which your monthly payments and rate (cost-per-gallon) remain level for 11 months. The 12th month is used to take care 

Smart Pay may not be available in your area.

Benefits

  • Puts you in control of your heating costs with even monthly payments. Your anticipated annual cost is evenly divided into 11 monthly payments. You will be protected from spikes in the price of propane and fluctuations in heating bills! Your payment will include any additional delivery and/or annual fees that are associated with your account.
  • Sign up at any time. Your fixed propane price will be set at the time you sign up for the SmartPay Program.
  • Automatic Payments. You can choose ACH or Credit Card to automatically draft between the 5th -25th day of each month via our online portal. It is easy and convenient so no payments will be forgotten.
  • Automatic Delivery. Your account will be set up on an automatic delivery based on previous usage and degree day tracking. Please reach out to the office if you have changes to your system’s appliances or usage.
  • SmartPay automatically renews every year. You will be notified of your new fixed price and monthly payment prior to renewal. If you wish to opt out of the automatic renewal, just let us know at least 30 days prior to the expiration of your current contract.

The best way to know when your automatic delivery will be scheduled is to get a tank monitor, which will allow you to see when your tank is getting low. We’ll have the tank monitor information as well. If you do not have a tank monitor, we’ll get your location on the delivery schedule once our estimates show that your tank is likely below 40%. 

In order to qualify for Smart Pay, you must be:

  • Credit approved
  • Opted into automatic payments
  • Opted into automatic deliveries
  • Opted into paperless billing 

Customers are given 30 days to pay for fuel that is automatically delivered. Signing up for AutoPay can help make the entire process automatic.

Signing up for Level Pay (where payments are averaged across the year) can help with budgeting deliveries.