Suspect a leak? Concerned your tank is getting low? Need an immediate repair?
Propane gas has a distinct odor that some describe as sulfur, rotten eggs, or a dead animal.
If you smell, hear, or see propane gas
Please Follow the Steps Below
Never turn off or on any lights.
Avoid using appliances, televisions, or telephones to prevent generating electrical sparks or static.
Get out of the building!
Ensure the entire family and any pets are a safe distance from the house.
Only do this if you can access it safely.
In order to close the valve, turn it clockwise all the way to the right.
Contact ThompsonGas immediately to report the issue.
Call us at 800-768-6612, we're here to help!
Stay with friends or neighbors.
Remain out of the building until ThompsonGas determines it is safe to return.
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The following branches are closed today:
North Carolina: Camden, Charlotte, Lexington, Taylorsville, North Wilkesboro, Warrenton, Creedmoor, Carthage, Knightdale, Nashville, and Kenly.
If you have a delivery or service appointment please make sure your driveway is clear and tank is accessible. We truly appreciate your patience and understanding as we navigate this weather together.
If you have an emergency, please call 911.
