Suspect a leak? Concerned your tank is getting low? Need an immediate repair?
Propane gas has a distinct odor that some describe as sulfur, rotten eggs, or a dead animal.
If you smell, hear, or see propane gas
Please Follow the Steps Below
Never turn off or on any lights.
Avoid using appliances, televisions, or telephones to prevent generating electrical sparks or static.
Get out of the building!
Ensure the entire family and any pets are a safe distance from the house.
Only do this if you can access it safely.
In order to close the valve, turn it clockwise all the way to the right.
Contact ThompsonGas immediately to report the issue.
Call us at 800-768-6612, we're here to help!
Stay with friends or neighbors.
Remain out of the building until ThompsonGas determines it is safe to return.
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Due to the road conditions following the severe winter weather, our Manassas, VA and Bradley, WV branches will be closed today.
We appreciate your patience as we put the safety of our team, including our drivers, first. We will reopen and resume service as soon as conditions allow.
If you have an emergency, please call 911.
