Propane gas has a distinct odor that some describe as sulfur, rotten eggs, or a dead animal.
If you smell, hear, or see propane gas
Please Follow the Steps Below
Never turn off or on any lights.
Avoid using appliances, televisions, or telephones to prevent generating electrical sparks or static.
Get out of the building!
Ensure the entire family and any pets are a safe distance from the house.
Only do this if you can access it safely.
In order to close the valve, turn it clockwise all the way to the right.
Contact ThompsonGas immediately to report the issue.
Call us at 800-768-6612, we're here to help!
Stay with friends or neighbors.
Remain out of the building until ThompsonGas determines it is safe to return.
From sleet to snow to ice, winter storms bring unpredictable conditions. Read more below to always be prepared!
Safety during flooding is crucial to prevent accidents. Learn more about the dangers of fast-moving water and flooding below!
Hurriances and their intensities can be unpredictable. Click below to learn how to keep your home and family safe in any storm.
Wildfire safety is crucial to protect lives and property. Stay prepared with evacuation plans, emergency alerts, and more below.
Save the hassle of damaged lines. Make a quick call before you dig!
Yes. We've seen a lot in 79 years, and as luck would have it, most propane customers run out of gas when temperatures are the coldest.
Learn more about safe and efficient appliance use to save energy, reduce risks, and keep your home running smoothly.
New to propane or want to know more? Check out a few different resources from the Propane Education Research Council to get started!
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