The ThompsonGas Vision, Mission, and Values

The ThompsonGas family operates as one local team. We are your neighbor, powering our shared community.

Spread across twenty-five states and eighteen brands, everywhere from the subtropical beaches and marshes of Florida to the snow-covered mountains and forests of Washington, what keeps a company like ThompsonGas united?

Our core values are what bring us together, give us a shared direction, and serve as a foundation for our success.

We're committed to being the provider of choice through:

What does this mean for our customers?

We make it easy for customers to engage with us in every interaction.
We provide the best experience for our customers.
We are local, available and ready to help you.

What does this mean for our communities?

We recognize and act upon our responsibility to safely and positively impact the communities we serve.
We live and work in your area, we share the community with you.

What does this mean for our employees?

We create an inspiring culture with passion, respect, and collaboration.
We create opportunities for growth and development.
We create a safe environment where our people can be and do their best every day.
We create sustainable economic value.

Creating peace of mind for every customer we serve

OUR PURPOSE:

We listen because your experience drives everything we do

What others are saying...

"Though somewhat late, I believe it's important to let you know how fabulous your delivery men are. You find out some amazing things sitting around the campfire with your neighbors. Our last delivery this year was on 2/23/22, which happens to be the day of, or the day after a major snowstorm in this area. This storm particularly had high winds which resulted in significant snow drifts. Since we are retired and generally can wait a day before our driveway is plowed, our driveway was not yet plowed and there was a major snowdrift near our tank when your delivery truck showed up. Your guys still made the delivery, working thru deep snow and a huge snow drift. Our neighbors told us that they likely were stuck, hand shoveled a lot of snow and spent a fairly significant amount of time making this delivery. Please thank them for the extraordinary effort they made making this delivery."
Jim VanLokeren in Minong, WI

"“...the technician that came out to design our layout and where to place our propane tank was friendly and well experienced and gave us a verbal quote. This same technician came out and completed the installation of our tank and propane lines which was completed quickly and our final bill was just what he had prior quoted us—no surprises."
Teresa B. in Vancouver, WA

"Miles Wiese, Service Technician in Tacoma, WA – Miles is awesome!!! Miles was extremely helpful when we had a small hole and propane leak in our pipe a couple months ago. He fixed the leak on a Saturday and spent some time with us to answer our questions and provide options for us to prevent the issue from happening again in the future. When he came back out last week to install a new pipe and new tanks he was very professional and made sure we understood how the multiple tanks function and where to turn off the gas if needed."
Jill and Kyle T. in Tacoma, WA

"ThompsonGas was the only gas company that actually returned my phone calls when my family and I were shopping around for a propane company. Mr. Luis Diaz was very friendly, helpful and he even came out to give us an estimate on everything! The guys that installed the tank and pipes did an excellent job. Not to mention the price, everything done at a reasonable amount! Great service!!!!!"
Joseph Swithenbank in Port St. Lucie, FL

"“On the rare occasion when I have called customer service, the people I talked with were professional and helpful. Scully Propane keeps an eye on my propane tank and 'automatically' delivers propane when needed. I never run out of propane for my kitchen stove or my fireplace in the living room. It's one less thing I have to worry about!"
Rita S. in Collingdale, PA

We would love to hear from you!

Every comment, form submission, review is monitored and replied to by our Customer Experience Team. We dedicate time to read, review and share your suggestions.
When you take the time and care to share your experiences, we take the time to respond and make sure you know we got it!

The ThompsonGas family operates as one local team. We are your neighbor, powering our shared community.

Our core values are what bring us together, give us a shared direction, and serve as a foundation for our success.

We're committed to being the provider of choice through:

Creating peace of mind for every customer we serve

OUR PURPOSE:

We listen because your experience drives everything we do

What others are saying...

We would love to hear from you!

Propane

OUR COMPANY

How can we help?

ThompsonGas

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