24/7 Emergency Assistance

Gas Leak  |  Odor  |  Property Damage (such as damage to tank or piping system)

If you’re experiencing these or other emergency situations involving your tank, please call this number instead of our traditional customer service line. Our 24/7 emergency team will be on the line to assist you.

Need to reach us?

For all inquiries, please fill out our simple form below, and a ThompsonGas representative will be with you shortly.

You may need an account number present for account related inquiries.

Have any questions?

Call us at 855-965-5577

With the Message Center, You Can:

Send a Message

Request a Delivery

Request a Repair

Attention ThompsonGas Customers!

Severe winter weather

Severe winter weather is impacting many of our service areas across the East Coast, bringing extreme cold, heavy winds, and a lot more snow. These conditions are making delivery routes more challenging.


The following states are at risk of being affected by Winter Storm Gianna:

Kentucky, Tennessee, Virginia, West Virginia, North Carolina, South Carolina, and Georgia.


Our team is working tirelessly in difficult conditions to reach every customer as quickly and safely as possible.


If you have an emergency, please call 911.


We truly appreciate your patience and understanding as we navigate this weather together.