ThompsonGas Answers The Most Frequently Asked Questions

A few months ago we decided to publish a variety of letters from our valued customers, taking the opportunity to answer many of their questions regarding propane use. Since then we’ve seen even more emails populating our in-box, loaded with excellent feedback and several very good questions. This week, we decided to respond to some of the more interesting questions in order to help give you a better understanding of all things propane!

Q: We’ve used a wood-burning fireplace since moving into our home nearly twenty years ago. Based on the cold weather this past winter, and the amount of wood my husband and I were going through on a weekly basis (not to mention the ridiculous electric bill!), I started researching switching to propane before next year. It looks like we will be switching to propane, but my question is, can we also convert our fireplace to operate on propane? Thanks in advance for your answer!

A: Allow us to be the first to congratulate you for making the move to propane! To answer your question, yes, traditional fireplaces are able to be converted to operate on propane. If you haven’t yet, you should contact us for your free home heating audit. During our tour we will be able to tell you exactly what we can do to swap out that smoky, ash filled fireplace with a cost efficient propane one!

Q: I’m curious; why does the price of propane seem to fluctuate so much?

A: Excellent question, but a bit misguided…Yes, it’s true, propane prices are often less in the warmer months, and do tend to increase during the winter. It’s a simple case of supply and demand. There isn’t as much need for propane to heat a home when the temperature is warm, but that doesn’t have to stop you from filling up our tank affordably before the snow starts to fall. We also offer a variety of payment plans to choose from to help with your year-round budgeting.

Q: Hi! This might sound like a crazy question, but everything I’ve ever heard about propane states that it is an odorless gas, yet I can smell propane immediately. How’s that possible? Can you please explain?

A: Ah, that’s an easy one! We hate to break it to you, but your sense of smell is most likely the same as everyone else’s. In it’s natural state, propane is odorless, however all propane suppliers add a scent to the gas, making it easier to detect a leak. This is a done on purpose as a safety precaution, which leads us to our next question….

Q: My wife tells me I worry too much, but I’m too old to change. How can I check my propane tank for a leak?

A: It’s extremely rare for a propane tank to leak; it’s more likely propane may be escaping from a loose fitting, but even that is a very uncommon occurrence. We can understand your concern, and if you do think your tank may be leaking, simply give us a call and we will have one of our expert technicians stop by for a thorough inspection!

Well, that’s it for this week! Keep those emails and letters coming, or, you can always call us directly at 1.800.768.6612.