Frequently Asked Questions about Propane Gas Service

Is propane safe to use in my home? What is propane gas made of? How can I recognize a leak in my home? Every day our home propane customers have questions about their equipment, propane tank, safety and delivery — and we’ve got the answers! Find the answers to commonly asked questions about propane below.


Where does propane come from?

Propane is a hydrocarbon (C3H8) sometimes referred to as liquefied petroleum gas, LP gas or LPG. Produced from both natural gas processing and crude oil refining, nearly 97% of propane consumed in the U.S. is produced in North America. 


Is propane safe for my family and me?

Yes. When used properly, propane is a safe, versatile energy source that can be used for heating your home or water, cooking, fireplaces, drying your clothes and more. Propane home appliances are manufactured to rigorous safety standards. Propane has a narrow range of flammability when compared with other petroleum products, and it won’t ignite when combined with air unless the source of ignition reaches at least 940 degrees Fahrenheit. If liquid propane leaks, it doesn’t puddle but vaporizes and dissipates into the air. And because it’s released from a pressured container as a vapor, propane can’t be ingested like gasoline or alcohol fuels. For more propane safety tips, click here.


Is propane safe for the environment?

Yes. Propane is an approved, clean fuel — one of the cleanest burning of all fossil fuels. Propane gas is nontoxic, so it’s not harmful to water or soil. This is why propane tanks can be placed either above or below ground. Neither the process by which propane is produced nor the combustion of propane gas produces significant acid rain contaminants either.


What are the benefits of converting from oil to propane or electric to propane?

Millions of Americans use propane in and around their homes daily for furnaces, water heaters, air conditioners, grills and other appliances. By converting your current oil or electric home to cleaner, higher efficiency residential propane, you could save your household an average of $500-$1,000 per year.


A 53-gallon electric tank water heater costs $585 per year to operate. But, a standard tankless propane water heater costs just $375 a year to operate. That’s a savings of 35% annually! Propane appliances are also 10-15% more efficient than oil and electric, and propane savings are $1.40 per gallon compared to current oil and electric prices.


In addition to refilling my tank, what other propane services does ThompsonGas offer to homeowners?

At ThompsonGas, there’s more than just propane in our tanks. Each ThompsonGas employee goes above and beyond to provide one-on-one service for each and every customer. You can expect nothing but lasting loyalty, exceptional service and relentless reliability from our team.


Additional propane services include: propane delivery; custom installation by highly trained professionals; free site survey; safe, efficient and quick turnarounds on all repair requests; our “Never Run Out” guarantee; billing and payment options for all budgets; referral program; and more.


ThompsonGas is waiting to serve you! Click here to become a new ThompsonGas customer or learn more about our propane services.